James Britton
Chief Executive Officer Geriatric Care AustraliaAustralian Healthcare Week - Ageing Transformation Agenda Day 1
10:10 AM Keynote Panel Discussion: The Next Frontier of Aged Care: How to Meet the Needs of a New Generation at Home and Beyond
Australia’s aged care sector is undergoing a fundamental shift as a new generation of older people demand greater choice, independence, and quality in how and where they age. With rising expectations for in-home care and personalised services, providers must rethink traditional models and redefine value. Transformation requires more than compliance, it calls for bold organisational strategy, honest reflection on past shortcomings, and a renewed commitment to delivering flexible, human-centred care that truly meets people where they are.
- Reimagining organisational strategy to align with shifting consumer expectations for autonomy, home-based care, and service personalisation
- Identifying and addressing systemic shortcomings that lead to service gaps, customer dissatisfaction, and reputational risk
- Adopting flexible, scalable service models that support care delivery across diverse home and community settings
- Building trust and long-term engagement through transparent communication, values-driven leadership, and continuous service improvement
11:50 AM Presentation: Delivering Improved Clinical and Economic Outcomes in Aged Care: A National, Value-Based, Team-Based Model
As Australia’s aged care system faces growing demand, workforce shortages, and rising costs, innovative care models are urgently needed. Join James Britton as he showcases a proven, sustainable approach that unites clinical providers, residential aged care, and government partners through a value-based, multidisciplinary framework. Supported by digital infrastructure and data-driven insights, this model enhances access to care, reduces hospitalisations, and demonstrates measurable gains in both clinical outcomes and economic sustainability.
- Explore a multidisciplinary, data-informed model improving outcomes and reducing costs
- Learn how integrated care across GPs, geriatricians, nurses, and coordinators supports older adults no matter their location
- Understand how digital infrastructure and AI can enable scalable, value-based aged care reform
- Gain insights from over 500,000 geriatric outcome measures, showcasing proven impact
Check out the incredible speaker line-up to see who will be joining James.
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