The Biggest and Most Influential Healthcare Exhibition In The Southern Hemisphere

March 17 - 18, 2027 ICC Sydney

SPONSOR & EXHIBIT

AUSTRALIAN HEALTHCARE WEEK

Healthcare Operational Excellence

Running better hospitals and health services, every day.

Two days of practical strategy for leaders focused on efficiency, patient flow and operational performance across the health system.

17-18 MARCH 2027, ICC SYDNEY

SPONSOR & EXHIBIT

Overview

The Healthcare Operational Excellence program is built for hospital and health service leaders responsible for the day-to-day performance of their organisations — patient flow, cost management, workforce productivity and service redesign. Expect practical case studies over theory.

Who Should Attend

Hospital and health service executives and operations leaders
Clinical and service redesign teams
Supply chain, procurement and workforce planning leaders

Key Themes in 2027

Access and patient flow

Whole-of-hospital flow, process excellence and demand forecasting, plus how leading health services are fixing access block. Also covers discharge planning and reducing avoidable bed days.

Intelligent hospitals and smarter capacity

The intelligent hospital in practice, from command centres to predictive flow and digital twins. Also ambulatory and same-day care as a capacity lever, and closed-loop medication management.

Operationalising models of care

How hospital-in-the-home and virtual care run at scale, from staffing to escalation pathways. Also rethinking the 8-to-5 hospital, and managing change when AI moves faster than the organisation.

Financial sustainability and performance

Building the business case for operational investment, and value-based care through a finance and ops lens (not just a policy one). Opens with a C-level panel on leading through the tension between cost, capacity and quality.

Procurement, supply chain and resilience

Sustainable procurement and the new Scope 3 reporting obligation, supply chain resilience, and how rural services are changing the game with collective tendering. Also cyber resilience as an operational continuity issue, and how one hospital kept care running through the 2026 floods.

People and workforce

Rostering innovation, change management and performance culture. Plus how to grow your own workforce for rural and remote health.

Speaker Highlights

Renae Daniel

Regional Executive Director

NT Health

Fiona Renshaw

Deputy Chief Executive

NT Health

Claire Skinner

Medical Governance and Strategy Lead - Royal North Shore Hospital

Northern Sydney Local Health District

James Campbell

Director Operations, Care@Home & Acute Specialist Clinics

Eastern Health

Professor Henry Cutler

Professor and Director, Centre for Health Economy

Macquarie Business School

Tim Hawkins

Lead Data Scientist, Advanced Analytics

HealthShare NSW

David Simpson

Chief of Strategy and Partnerships

Southern Cross Healthcare

Sarah Bryant

Chief Procurement Officer

HealthShare Victoria

Emma McCahon

Chief Executive Officer

Central Adelaide Local Health Network

Craig Scowen

Manager of Performance and Reporting

NSW Health Pathology

Daniel Graham

Director Clinical Operations

Illawarra Shoalhaven

Ben Wakeling

Director Clinical Strategy & Outcomes

Illawarra Shoalhaven Local Health District

Annette Scott

Chief Executive

Darling Downs Health

Dr Anthony Brown

Chief Executive Officer

South West Hospital & Health Service

Paul Boje

Chief Executive Officer

Ramsay Health Care

Mark Garrick

Executive Director Clinical Operations

Illawarra Shoalhaven Local Health District Executive Unit

Jamie Swales

Chief Operating Officer

OneBridge

Margot Mains

Chief Executive Officer

Illawarra Shoalhaven LHD

Kerry Bubica

Infrastructure Project Manager

Great Ocean Road Health

Kate Burbury

Executive Director Medical Services and Research

Department of Health, Tasmania

Dean Jones

National Director, St Vincent’s at Home and St Vincent's Virtual

St Vincent's Health Australia NSW Facilities

Daniel O'Brien

Deputy Director of Pharmacy - Operations

The Royal Melbourne Hospital

Amith Shetty

Clinical Director System Sustainability and Performance

NSW Ministry of Health

VIEW ALL SPEAKERS

Ready to Be in the Room?

Join operational leaders sharing practical strategies for running better, more efficient health services.

SPONSOR & EXHIBIT

There's nothing more important than coming out here and having those important conversations and engaging and listening and learning in a forum with such dynamism as we have here today.

Amanda Cattermole

Chief Executive Officer, Australian Digital Health Agency

Clinicians and health staff thrive on being together and talking with each other. They love getting ideas and hearing what other people are doing. You cant't beat an opportunity to get people together to socialise and learn together.

Deborah Willcox AM

Chief Executive Officer, Sydney Local Health District

I really enjoyed the energy and positive atmosphere at Australian Healthcare Week. It was a great opportunity to reconnect with colleagues and industry partners, and to have meaningful conversations about the future of healthcare. I could genuinely feel the enthusiasm from participants across the sector who are committed to continuously improving healthcare through innovation, collaboration, and digital transformation.

Meg Ma

Head of Portfolio Management, South Eastern Sydney Local Health District