The Biggest and Most Influential Healthcare Exhibition In The Southern Hemisphere

March 11 - 12, 2026  ICC, Sydney
George Margelis

George Margelis

Independent Chair Aged Care Industry Information Technology Council

Ageing Transformation, March 11

10:00 AM Opening Remarks

10:10 AM Keynote Panel Discussion: The Next Frontier of Aged Care: How to Meet the Needs of a New Generation at Home and Beyond

Australia’s aged care sector is undergoing a fundamental shift as a new generation of older people demand greater choice, independence, and quality in how and where they age. With rising expectations for in-home care and personalised services, providers must rethink traditional models and redefine value. Transformation requires more than compliance, it calls for bold organisational strategy, honest reflection on past shortcomings, and a renewed commitment to delivering flexible, human-centred care that truly meets people where they are.
- Reimagining organisational strategy to align with shifting consumer expectations for autonomy, home-based care, and service personalisation
- Identifying and addressing systemic shortcomings that lead to service gaps, customer dissatisfaction, and reputational risk
- Adopting flexible, scalable service models that support care delivery across diverse home and community settings
- Building trust and long-term engagement through transparent communication, values-driven leadership, and continuous service improvement 

1:50 PM Fireside Chat & Demo: Enhancing Care, Connection, and Dignity With Digital Innovation in Aged Care

With emerging technologies offering new pathways to improve outcomes, efficiency, and quality of life, there is so much front-line digital innovastion within the aged care space. In this fireside chat, Professor Nilmini Wickramasinghe will explore the digital opportunities already reshaping aged care. From digital twins supporting proactive disease management, to AI-enabled tools enhancing clinical outcomes and resident satisfaction, to robotics addressing workforce shortages with culturally attuned, multilingual capabilities, the conversation will highlight practical innovations that reduce cognitive decline, ease system pressures, and reimagine what dignified, digitally enabled ageing can look like. 

4:40 PM Closing Remarks

Check out the incredible speaker line-up to see who will be joining George.

Download The Latest Agenda