Dr Jill Freyne
Healthcare Industry Leader Amazon Web ServicesFutures Agenda, March 11
1:40 PM The Agentic Digital Front Door: How UC San Diego Health Reclaimed 300,000 Staff Hours for Patient Care
UC San Diego Health is pioneering agentic AI at scale, reclaiming 300,000 staff hours for direct patient care while achieving 82% self-verification across 3.2 million annual calls. This is just the beginning—their journey demonstrates how healthcare organizations can fundamentally reimagine patient engagement, operational efficiency, and the future of care delivery.
Check out the incredible speaker line-up to see who will be joining Jill.
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