Australia’s health system is undergoing a profound shift - from hierarchical, facility-centred operations to connected, workforce-driven care ecosystems. As new models of care emerge, clinicians are no longer just practitioners; they are architects of transformation.
This insights paper explores how leadership, technology, and organisational culture must evolve to empower clinicians, strengthen collaboration, and deliver improved patient outcomes. Drawing on perspectives from Rebecca Roberts, Group Chief People & Culture Officer at St Vincent’s Health Australia and Kendra Hagedorn, Chief Nursing Information Officer at Ramsay Health Care, shared during “The Future of Healthcare Virtual Event” hosted by Australian Healthcare Week, it highlights how human-centred leadership and digital enablement can redefine the future of care.
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