Healthdirect Australia is a national, government owned, not-for-profit organisation. We were established in 2006 by the Council of Australian Governments with a mandate to work across jurisdictional boundaries to deliver telehealth and digital health services to the whole population.

We design and deliver innovative services to provide Australians with 24/7 access to trusted information and advice they need to manage their own health. Our rigorous clinical governance framework ensures the services we offer are safe, reliable and consistent with national standards.

Our services cater for people at many different stages of life, ranging from practical and emotional support during pregnancy through to aged care, helping millions of people each year who would otherwise need to travel great distances to access support services.

No matter where people live, or what time of the day or night, Australians can talk to professionals and find trusted advice online about how to manage their health.

Our shareholders are the Australian Federal Government and the governments of the Australian Capital Territory, New South Wales, Northern Territory, South Australia, Tasmania, and Western Australia.