Ravinder Carothers
General Manger, Health Funding, Strategy and Performance St John of God
Australian Healthcare Week - Healthcare Operational Excellence Agenda Day 2
10:20 AM CASE STUDY: Revenue Assurance & Billing Optimisation in Practice
Getting revenue right the first time is critical for hospitals, but many still struggle with delayed payments, coding errors, and inefficient billing processes. This case study explores how one health service improved revenue assurance by combining process redesign with technology, and what lessons can be applied across the sector.
Practical examples of improving revenue assurance with and without advanced technology
The role of process mapping and change management in driving efficiency
Overcoming common challenges with coding accuracy, compliance, and system integration
Demonstrating results: how KPIs like days to invoice and debtor days track progress and impact
Check out the incredible speaker line-up to see who will be joining Ravinder.
Download The Latest Agenda
