Grant Howard
Former COO Canberra Health ServicesHealthcare Operational Excellence, March 11
10:50 AM COO Insight: The Accountable Organisation: A Proven Operating Model for Health System Performance
The Accountable Organisation is an approach to instilling the missing operational infrastructure into health services. When applied to Canberra Health Services it assisted the organisation to become the top performer in Australia with respect to patient flow as just one outcome, all in just 18 months.
At the heart of this transformation was the creation of an operations centre built on three clear pillars: building an accountable organisation, applying the principles of the requisite organisation, and managing effectively. Join Grant Howard as he unpacks the model, challenges and outcomes, offering practical lessons on how operational transformation can drive measurable improvements in performance, cost, and patient experience.
How building an accountable organisation challenges culture and performance
Practical strategies to manage effectively and deliver sustainable system-wide transformation
Check out the incredible speaker line-up to see who will be joining Grant.
Download The Latest Agenda
