As hospitals face pressure from inflation, labour shortages and rising supply costs, finance leaders must identify opportunities to reduce expenses while maintaining quality care. This panel will explore actionable strategies for cost containment, leveraging data analytics, and partnering with operations to drive efficiency. 

Getting revenue right the first time is critical for hospitals, but many still struggle with delayed payments, coding errors, and inefficient billing processes. This case study explores how one health service improved revenue assurance by combining process redesign with technology, and what lessons can be applied across the sector. 

Ravinder Carothers

General Manger, Health Funding, Strategy and Performance
St John of God

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Join finance leaders to unpack how Australian healthcare providers are leveraging data, automation, and intelligent forecasting & digital tools to enhance financial decision-making, ensure compliance, and sustain long-term value creation. 

Efficient patient flow is critical to delivering timely, high-quality care. This panel brings together healthcare operations leaders to explore innovative strategies for improving patient access and streamlining care pathways. Gain actionable insights into how hospitals are leveraging technology, process improvement, and interdisciplinary coordination to enhance patient throughput, optimise resource use, and improve overall care experience. 

Evolving care models and a connected care continuum are paramount for a sustainable and efficient healthcare system of the future. Join Fiona Hinchcliffe to discover how Mater Hospital has placed Hospital in the Home at the centre of its patient flow strategy to ease ED congestion but also deliver safe, patient-centred alternatives to inpatient admission 

Discover how Queensland Health leverages digital twin technology to enhance operational efficiency and reduce risk across healthcare facilities. By creating dynamic, data-driven virtual models of physical assets and processes, Queensland Health gains real-time insights for predictive maintenance, capacity planning, and clinical workflow optimisation. Attendees will learn how digital twins enable smarter decision-making, improve patient outcomes, and support resilient, sustainable healthcare operations across the state. Discover how Queensland Health leverages digital twin technology to enhance operational efficiency and reduce risk across healthcare facilities. By creating dynamic, data-driven virtual models of physical assets and processes, Queensland Health gains real-time insights for predictive maintenance, capacity planning, and clinical workflow optimisation. Attendees will learn how digital twins enable smarter decision-making, improve patient outcomes, and support resilient, sustainable healthcare operations across the state. 

Join Tess van der Rijt, COO, UnitingCare Hospitals, to explore how the organisation is balancing revenue management, cost optimisation, and growth strategies while maintaining exceptional patient experience and staff engagement. Learn how data-driven insights, patient and workforce feedback, and a relentless focus on clinical quality are being used to pull the right levers for private healthcare success in a changing healthcare market. Join Tess van der Rijt, COO, UnitingCare Hospitals, to explore how the organisation is balancing revenue management, cost optimisation, and growth strategies while maintaining exceptional patient experience and staff engagement. Learn how data-driven insights, patient and workforce feedback, and a relentless focus on clinical quality are being used to pull the right levers for private healthcare success in a changing healthcare market. 

As healthcare systems expand, so too does the challenge of managing medical waste, energy consumption, and resource efficiency. Hospitals are under increasing pressure to not only deliver high-quality care but also reduce their environmental footprint and align with national sustainability goals. This panel will bring together operational leaders and sustainability experts to explore practical strategies for reducing waste, improving recycling and circular economy practices, and implementing sustainable operations that drive both cost savings and environmental impact. 

Hospital operations are being reshaped by innovations in care delivery that prioritise patient outcomes, efficiency, and adaptability. Virtual care, integrated care pathways, and patient-centered approaches are redefining how resources are allocated, teams collaborate, and services are delivered. These transformations help reduce bottlenecks, enhance capacity, and improve overall quality of care while aligning operational workflows with financial sustainability. By embracing these evolving models, hospitals can create more agile, resilient systems that meet the demands of modern healthcare and anticipate future challenges.